Frequently Asked Questions
How do I receive the course once I purchase it?
Our school is an online-based course that you will gain access to once you have purchased the course. You will receive a username and password that will allow you to logon to the course, take lessons, download our exclusive educational tools, and track your progress on quizzes.
Our school is an online-based course that you will gain access to once you have purchased the course. You will receive a username and password that will allow you to logon to the course, take lessons, download our exclusive educational tools, and track your progress on quizzes.
Are the additional courses (classics, heavy equipment, etc.) required?
You are not required to take these additional courses to become an auto damage appraiser. However, if you want to estimate damages to additional vehicle types other than regular auto vehicles (i.e. classic cars, tractors, RV's, motorcycles), then we do suggest that you take these courses. These special assignments do have different requirements than regular auto vehicles. By acquiring these extra skills, you will make more money.
You are not required to take these additional courses to become an auto damage appraiser. However, if you want to estimate damages to additional vehicle types other than regular auto vehicles (i.e. classic cars, tractors, RV's, motorcycles), then we do suggest that you take these courses. These special assignments do have different requirements than regular auto vehicles. By acquiring these extra skills, you will make more money.
How can I be my own boss?
If you would like to work for yourself, you can do so as an auto damage appraiser. You will have the ability to set your own schedule and be your own boss by working as an independent appraiser. This option is very common for auto appraisers and is a great way to start your own business. As an independent appraiser, you can establish your own business under a company name of your choosing, set business rates, and locate clients to provide your services to.
If you would like to work for yourself, you can do so as an auto damage appraiser. You will have the ability to set your own schedule and be your own boss by working as an independent appraiser. This option is very common for auto appraisers and is a great way to start your own business. As an independent appraiser, you can establish your own business under a company name of your choosing, set business rates, and locate clients to provide your services to.
Can I start appraising vehicles right after I complete the auto damage course?
If you do not live in a state which requires a license to complete auto appraisals, then yes, you can start right away! If you do live in a state which requires an adjuster's license to complete appraisals (such as New York, etc.), then you must acquire your license before you begin to appraise vehicles. We suggest to inquire with your individual State's Department of Insurance to to verify the licensing provisions and if you will be required to attain a license.
If you do not live in a state which requires a license to complete auto appraisals, then yes, you can start right away! If you do live in a state which requires an adjuster's license to complete appraisals (such as New York, etc.), then you must acquire your license before you begin to appraise vehicles. We suggest to inquire with your individual State's Department of Insurance to to verify the licensing provisions and if you will be required to attain a license.
Does AVDI issue adjuster's licenses?
AVDI does not issue adjuster's licenses. We highly suggest individuals to inquire with their State's Department of insurance if an adjuster's license is required to complete independent appraisals to damaged vehicles. You can learn about your state licensing at: http://lms.ae21online.com .
AVDI does not issue adjuster's licenses. We highly suggest individuals to inquire with their State's Department of insurance if an adjuster's license is required to complete independent appraisals to damaged vehicles. You can learn about your state licensing at: http://lms.ae21online.com .
What should I do if I live in a state that requires an adjuster's license?
If your state does require an adjuster's license, we recommend AE21 for licensing courses. You can learn more information about licensing options on their website at http://lms.ae21online.com . There are additional options available which you may find by conducting an internet search.
If your state does require an adjuster's license, we recommend AE21 for licensing courses. You can learn more information about licensing options on their website at http://lms.ae21online.com . There are additional options available which you may find by conducting an internet search.
By taking this course, am I guaranteed to get a job?
This course serves as educational training to improve your skills and knowledge in this area. Please be aware that AVDI does not guarantee employment to any individual. Certification and/or training by AVDI should not be construed as employment or a guarantee of employment in the present or future. AVDI's training courses are for educational use only.
With that being said, independent appraisers are in demand as their numbers have dwindled in recent years. We suggest to anyone searching for employment to attain the proper training and put effort into finding clients.
This course serves as educational training to improve your skills and knowledge in this area. Please be aware that AVDI does not guarantee employment to any individual. Certification and/or training by AVDI should not be construed as employment or a guarantee of employment in the present or future. AVDI's training courses are for educational use only.
With that being said, independent appraisers are in demand as their numbers have dwindled in recent years. We suggest to anyone searching for employment to attain the proper training and put effort into finding clients.
Do I need any computer skills to be a damage appraiser?
Our short answer? Yes. As an appraiser, you write estimates on estimating software which requires some basic understanding of computers. Besides completing inspections, a large portion of your work will be completed on a computer. With that being said, you can always contact technical support of your estimating software for questions.
Our short answer? Yes. As an appraiser, you write estimates on estimating software which requires some basic understanding of computers. Besides completing inspections, a large portion of your work will be completed on a computer. With that being said, you can always contact technical support of your estimating software for questions.
Can I receive a refund if I decide not to take the course?
✅ Risk Reversal Guarantee Disclosure
At AVDI, we stand behind the quality and effectiveness of our online Vehicle Damage Appraisal Training. We want every student to feel confident and supported as they learn. That’s why we offer the following guarantees:
1. 30-Day “Learn It or It’s Free” Guarantee
If you complete the course material within 30 days of enrollment and do not feel confident in your ability to perform a vehicle damage appraisal, you may request a full refund of your tuition.
Conditions:
2. Job-Ready Guarantee
Our goal is for every graduate to be “job-ready.” If, after completing all coursework and practice exercises, you do not feel prepared to begin entry-level work as a vehicle damage appraiser, we will provide additional support and mentoring at no extra cost until you are confident. Employment outcomes depend on many factors. If a student is unable to secure a position due to circumstances outside of AVDI’s control—including, but not limited to, criminal history, employer-specific physical requirements, resume or interview quality, or broader economic conditions—AVDI reserves the right to decline refund requests related to these circumstances.
Conditions:
👉 Our Promise: If you do the work, we’ll stand with you until you succeed.
✅ Risk Reversal Guarantee Disclosure
At AVDI, we stand behind the quality and effectiveness of our online Vehicle Damage Appraisal Training. We want every student to feel confident and supported as they learn. That’s why we offer the following guarantees:
1. 30-Day “Learn It or It’s Free” Guarantee
If you complete the course material within 30 days of enrollment and do not feel confident in your ability to perform a vehicle damage appraisal, you may request a full refund of your tuition.
Conditions:
- You must complete all required modules and practice assignments to be eligible.
- You must call GOAVDI at 928-970-0848 or otherwise email us at [email protected] with any request for course explanation of assistance during the learning process. We truly want you to succeed.
- Refund requests must be submitted in writing within 30 days of purchase.
2. Job-Ready Guarantee
Our goal is for every graduate to be “job-ready.” If, after completing all coursework and practice exercises, you do not feel prepared to begin entry-level work as a vehicle damage appraiser, we will provide additional support and mentoring at no extra cost until you are confident. Employment outcomes depend on many factors. If a student is unable to secure a position due to circumstances outside of AVDI’s control—including, but not limited to, criminal history, employer-specific physical requirements, resume or interview quality, or broader economic conditions—AVDI reserves the right to decline refund requests related to these circumstances.
Conditions:
- Applies only to students who have completed 100% of the course and practice work.
- Additional support may include one-on-one feedback, supplemental lessons, or extended mentorship access
- 📌 Additional Disclaimer:
- While AVDI provides one-on-one tutoring to help you understand estimation concepts and processes, we do not offer accredited training on specific appraisal software platforms (such as Mitchell, Audatex, Truck Est, Adjustrite, CCC One, and other relevant softwares). These programs are owned by third-party companies, and we are not legally licensed to provide their proprietary training or accreditations.
- If you wish to learn the technical operation of a particular software, please contact the provider directly.
- 👉 At AVDI, our focus is on teaching you what to estimate and how to accurately assess vehicle damage, so you can confidently apply those skills to any platform. Our one-on-one remote tutoring can help students practice writing estimates within their chosen software platform. However, please note that this support does not include guarantees, certificates, or legal proof of completion of specific third parts software programs. This is not an AVDI-specific rule—it is a matter of adhering to the legal standards of conduct and professionalism set by third-party software providers. As a training organization, we focus on teaching the skills of accurate vehicle damage appraisal, while respecting the licensing restrictions of proprietary platforms.
- Guarantees apply only to tuition paid directly to AVDI for online courses.
- Guarantees do not cover third-party fees (e.g., equipment, software, or external certification costs).
- Abuse of the guarantee (e.g., enrolling with no intent to complete) may result in denial of a refund.
- If a refund request is accepted, the GOAVDI completion certification is no longer valid.
👉 Our Promise: If you do the work, we’ll stand with you until you succeed.
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If I forgot to print my certificate what should I do?
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What tools do I need to access the course online?
You must have an internet connection. You will need a modern web browser. We support the two most recent versions of Google Chrome, Internet Explorer, Safari, and Firefox. Adobe Flash Player and Adobe Reader may be required to complete some assignments and view some content. You must have JavaScript and Cookies enabled in your browser.
You must have an internet connection. You will need a modern web browser. We support the two most recent versions of Google Chrome, Internet Explorer, Safari, and Firefox. Adobe Flash Player and Adobe Reader may be required to complete some assignments and view some content. You must have JavaScript and Cookies enabled in your browser.
Does this course count for CE Credits?
At this time, AVDI does not satisfy CE state credit requirements. We are looking at adding this feature in the near future. Many companies, such as body shops, appraisal services, insurance companies and fleet managers use AVDI exclusively for their training needs.
At this time, AVDI does not satisfy CE state credit requirements. We are looking at adding this feature in the near future. Many companies, such as body shops, appraisal services, insurance companies and fleet managers use AVDI exclusively for their training needs.
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What estimating software does this course teach?
We have samples from each of the three estimation software. However, this course teaches a student estimating in general rather than specific use of a particular estimating software. Each of the software companies have training courses when a person signs up with them specific to their software. The courses do not teach how to estimate but their courses teach how to use their software. |
Does this course work outside the United States?
This is an internet course that teaches universal repair estimate courses. You can sign up on our site with no issues. AVDI is an American Based Company headquartered in Payson, AZ.
This is an internet course that teaches universal repair estimate courses. You can sign up on our site with no issues. AVDI is an American Based Company headquartered in Payson, AZ.
Where are you located exactly?
Our office is located in Payson, AZ. Payson is about 1.5 hours northeast of Phoenix situated on the Mogollon Rim Mountain Range. Our physical address is 1100 North Beeline Highway, Payson, AZ. Our mailing address is POB 25, Payson, AZ 85547.
Our office is located in Payson, AZ. Payson is about 1.5 hours northeast of Phoenix situated on the Mogollon Rim Mountain Range. Our physical address is 1100 North Beeline Highway, Payson, AZ. Our mailing address is POB 25, Payson, AZ 85547.
How long has AVDI been around?
In 2011, our team initiated the development of AVDI, launching it in 2017 alongside our Auto courses. By 2022, we successfully completed our latest project on Marine Vessels. In 2024, we started updating our Auto Damage Appraiser products, incorporating professionally voiced videos. We expanded the course content to cover Electric Cars, Repair Procedures at the shop level, and Flood Loss handling. Our objective is to have all courses updated by January 1, 2027.
In 2011, our team initiated the development of AVDI, launching it in 2017 alongside our Auto courses. By 2022, we successfully completed our latest project on Marine Vessels. In 2024, we started updating our Auto Damage Appraiser products, incorporating professionally voiced videos. We expanded the course content to cover Electric Cars, Repair Procedures at the shop level, and Flood Loss handling. Our objective is to have all courses updated by January 1, 2027.
Couldn't find what you were looking for? Please feel free to contact us anytime at [email protected] or call us at 928-970-0848 and we would be happy to answer any questions you may have.
Read Terms and Conditions
*Please be aware that AVDI does not guarantee employment for any individual. Completion of certification and/or training with AVDI should not be interpreted as an assurance of future or current employment.
*AVDI provides educational materials intended to assist individuals in developing their businesses and making informed operational choices. Each individual's circumstances are unique. It is the responsibility of each participant to consult with legal and financial advisors to fully understand the relevant laws, practices, and licensing requirements at the municipal, state, and federal levels. While AVDI supplies educational content, individuals are solely responsible for their interpretation and application of these materials. AVDI is not liable for any personal interpretations or applications of this information, nor for any specific results or outcomes related to the use of these materials.
*Hold Harmless Agreement: By signing up with AVDI, the participant agrees to indemnify and hold harmless AVDI and its affiliates from any claims, liabilities, losses, damages, expenses, or demands, including reasonable attorney's fees, arising from or related to the participant's use of AVDI's educational materials or participation in any AVDI courses. This agreement covers all acts, omissions, and outcomes directly or indirectly related to the use of the provided materials and training.
*AVDI provides educational materials intended to assist individuals in developing their businesses and making informed operational choices. Each individual's circumstances are unique. It is the responsibility of each participant to consult with legal and financial advisors to fully understand the relevant laws, practices, and licensing requirements at the municipal, state, and federal levels. While AVDI supplies educational content, individuals are solely responsible for their interpretation and application of these materials. AVDI is not liable for any personal interpretations or applications of this information, nor for any specific results or outcomes related to the use of these materials.
*Hold Harmless Agreement: By signing up with AVDI, the participant agrees to indemnify and hold harmless AVDI and its affiliates from any claims, liabilities, losses, damages, expenses, or demands, including reasonable attorney's fees, arising from or related to the participant's use of AVDI's educational materials or participation in any AVDI courses. This agreement covers all acts, omissions, and outcomes directly or indirectly related to the use of the provided materials and training.
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