Our Story
Handling auto damage claims requires more than just the ability to identify vehicle damage — it demands strong communication skills and the ability to work with a diverse range of people, from vehicle owners to repair shops. At the American Vehicle Damage Institute (AVDI), we equip you with the essential knowledge and interpersonal skills needed to manage damage claims from any role within the industry.
With over 150 years of combined experience, our team of experts has built careers across every corner of the damage appraisal field. Our instructors bring real-world expertise in writing and repairing damage for all vehicle types — including autos, trucks, RVs, motorcycles, and marine units. From shop owners and appraisers to fleet managers and adjusters, our team crafted AVDI with precision and purpose.
We’ve seen firsthand how critical it is to approach claims with both technical accuracy and empathy. That’s why we’re committed to improving the claims process across the nation by offering high-quality, affordable online training for insurance professionals, appraisers, estimators, and fleet operators alike.
With over 150 years of combined experience, our team of experts has built careers across every corner of the damage appraisal field. Our instructors bring real-world expertise in writing and repairing damage for all vehicle types — including autos, trucks, RVs, motorcycles, and marine units. From shop owners and appraisers to fleet managers and adjusters, our team crafted AVDI with precision and purpose.
We’ve seen firsthand how critical it is to approach claims with both technical accuracy and empathy. That’s why we’re committed to improving the claims process across the nation by offering high-quality, affordable online training for insurance professionals, appraisers, estimators, and fleet operators alike.
