Our Story

Handling auto damage claims is not just about having the ability to identify and understand vehicle damages, it is about interacting with a variety of people -- from vehicle owners, to shops, and more. Here at American Vehicle Damage Institute, we will teach you the necessary skills to successfully handle vehicle damage claims regardless of which side of the industry you are working from.
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For more than 75 collective years, our experts have made careers in the damage appraisal industry. We understand all points of views in the appraisal process. We have experienced how important it is to handle claims with both knowledge and compassion. We are committed to improving the way claims are handled nationwide by providing quality, affordable, online training for all aspects of the claims process - from the insurance adjusters, to the appraisers, and even to the shop estimators.

Our Mission
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It is the mission of AVDI to provide affordable, online training to help individuals attain secure employment, advance knowledge, and increased career opportunities for independent and staff appraisers, shop estimators, and insurance adjusters. We believe that everyone involved in the claims handling process offers an essential value to the community by providing a helping hand to vehicle owners who have sustained a loss.

Our training and techniques are based on our real experiences working with independent and staff appraisers, body shops, and insurance adjusters. We maintain a friendly, open environment where we encourage collaboration and new ideas. We consistently adapt our products to ensure the most innovative industry standards and techniques are included so you can always be one step ahead.